Business Enablement Strategy

Collaborative commerce requires that information stored in traditional back-office legacy systems and ERP applications is to be made available to users both inside and outside the enterprise. Our Business Enablement Strategy help clients build a collaborative bridge between their back-office systems and their modern day IP network environment utilizing proven software, professional services and methodologies.

Strategic Disciplines

Global Advisory Services – The IT strategy of today must be driven by business strategy and defines the role of IT, how it will support the business strategy and how IT resources should be utilized. Crossroads Technologies Global Advisory Services assists clients in developing a business strategy-driven IT strategy and technical architecture and develop a plan to cost effectively transition from the current to the desired state.

Global Outsourcing Services – As organizations differentiate between their strategic and non-strategic IT spending, they recognize that scarce resources are often better deployed in more strategic areas. Crossroads Technologies is one of the world's most avant-garde IT outsourcing companies with a reputation for building true partnerships with our clients. Our outsourcing services include Mainframe Mid-Range and Datacenter Operations, Infrastructure Management, Support Center Management, Initiatives Management, Global Network & Security Management, and Application Implementation, Maintenance, and Development

Global Systems Integration – Packaged software solutions today provide most of the functionality required by companies.. Our development and integration services assist clients in the complete life-cycle process from package evaluation and selection, customization and modification through to complete deployment. Our integration services utilize both Enterprise Application Integration (EAI) solutions as well as point-to-point integration solutions. Our Global Systems Integration capabilities allow for companies to concentrate on core competencies while moving accountability for enterprise level integration and roll-outs to a valued business partner like Crossroads Technologies.

Global Communications Services – From global network management to the convergence of voice and data networks – Crossroads Global Communications Services provides end-to end solutions for your company's networks. We can take your needs from concept to management and deliver on the business values you need most. Our voice data convergence services deliver to you modern day IP converged communications – more commonly known as Voice over IP (VoIP).

Global Risk Management

Stories of hackers breaking in to corporate and e-commerce systems justifiably raise concerns about the security of business and customer information. Crossroads Security Services brings many years experience in developing secure and reliable systems for complex infrastructures and the commercial commerce environment. Our services help clients design and implement security procedures as well as periodically test security using the latest techniques developed by hackers.

Global Commerce Services

In the e-business world, information technology is no longer just about transaction processing - it serves as a true source of competitive advantage. Leading companies are differentiating between basic infrastructure and transaction processing services and specialized applications of high strategic value. The e-business world of today is comprised of a complex environment coupled with the need for on-demand capability and capacity. We can leverage our discipline and experience with on-demand commerce to ensure global success with your e-business strategy.

Global Application Services

Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems form the information systems “backbone” for many organizations throughout the globe. Crossroads Technologies provides complete assessment, requirements, and feasibility services along with design, development and implementation services for among others - Microsoft, Oracle, and SAP applications. Our experience in the competencies of Implementation, Management, and Development enable companies to recognize a greater and more expedited return on investment for their Application investments.

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Global Hosting Services

Application and E-Business Hosting has evolved from the domain of early adopters into a mainstream strategy for companies looking to focus on innovation and core competencies while offloading day-to-day software application management. Companies need to optimize IT staff around critical business activities. A partner that can provide reliable services and single-source accountability is critical in maximizing the potential benefits of hosting, including cost savings and risk reduction. Crossroads hosting and management services are designed to meet the needs of clients in a variety of market segments. These offerings support multiple hardware and database platforms as well as operating environments.

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Global Information Services

Data - clean, useful and accurate data will translate directly to the bottom line for most companies. It represents the added revenues that are realized when businesses correctly model and track their customer relationships, product or service preferences. Clearly, information is of value only if it is accurate, and in today`s more complex information technology, when internal and external data are blended together in data warehouses and more advanced OLAP applications, new technology processes to ensure the accuracy of information are required. Today, more than ever, it is imperative to tackle the data quality, value, and retention issue from a point of prevention as well as cleansing existing data stores. While many organizations realize the dollar value in clean data, most organizations are still leaving money on the table. Our Global Information Services focus on delivering data services such as Database Management, Decision Support, Warehousing, and Life-Cycle Management.

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